Contact Us
Emergency Support
Help Without Leaving Your Desk
Need help right now? We can fix most issues remotely while you watch.
When something breaks, you shouldn’t have to wait days or drive across town. We can fix most tech issues remotely, right from where you are. Safe, simple, and sorted while you watch.
How It Works
We use a secure, one-time tool to connect to your computer. Once you run it and give us the access code, we can see your screen and take control to fix the issue on the spot. You stay in the loop the entire time, and we’ll disconnect as soon as the job’s done.
Is It Safe?
Yes, every remote session is encrypted and completely under your control. You can watch everything we do, take back control any time, and nothing stays installed after we disconnect.
Get Set Up in Minutes
- Click the link below to download our secure support tool (PC or Mac)
- Open the program—it will show you a Partner ID and a Password
- Call us on 09 401 6294 and give us those details
- We’ll connect and get things sorted while you sit back