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Terms And Conditions
Welcome to Primarc
These terms and conditions outline the rules and regulations for use of Primarc’s website, located at www.primarc.co.nz. By accessing this site, you agree to be bound by these terms in full. If you disagree with any part of these terms and conditions, please do not use our website.
Terminology
- “Client”, “You”, “Your” refers to the person accessing this website and accepting Primarc’s terms.
- “We”, “Us”, “Our”, “Primarc” refers to the company, Primarc Ltd.
- “Services” refers to all technical, digital, or consulting services we offer, including repairs, support, website development, automation, and business system design.
These terms apply to all interactions with Primarc—online or in-store—and are governed by the laws of New Zealand.
Cookies
We use cookies to enhance your experience. By using our website, you consent to the use of cookies in accordance with our Privacy Policy. Cookies may be used to retain user preferences, improve site functionality, and support analytics.
Intellectual Property
Unless otherwise stated, all content on this site—including branding, text, images, code, and layout—is the property of Primarc or its licensors.
You may not:
- Republish content from this website
- Sell, rent, or sublicense content
- Reproduce or copy material for commercial purposes
- Redistribute content without permission
Use of our site for personal, non-commercial purposes is permitted.
User Comments & Content
Visitors may post feedback through forms, reviews, or messages. By submitting, you agree:
- You have the right to post the content
- It does not infringe any third-party IP
- It is not defamatory, obscene, or unlawful
We reserve the right to remove or moderate any comment that violates these terms. By submitting feedback, you grant us a non-exclusive license to use, reproduce, and modify it for promotional or support purposes.
Website Use
You agree not to misuse this site. Examples of misuse include:
- Attempting to breach security features
- Using the site to send spam or malicious content
- Uploading code or files designed to disrupt service
We reserve the right to restrict or terminate access for users who violate these terms.
Business and Service Agreements
You do not need to be a current business client to request support—we’re here to help everyone.
That said, if your business requires priority response, proactive support, or dedicated service coverage, we offer Silver and Gold Support Plans under SLA (Service Level Agreement) options. These include:
- Guaranteed response windows
- Remote + on-site support
- System health checks
- Priority scheduling
Contact us to discuss a plan tailored to your needs.
Website Linking & External Content
We welcome responsible linking to our site but do not allow:
- Framing without permission
- Misrepresentation of relationship (e.g. false endorsement claims)
- Links on sites containing unlawful or offensive content
Primarc is not responsible for content on any third-party site linked from this website.
Limitation of Liability
While we strive to ensure information is accurate and services are reliable, we make no guarantees about completeness, accuracy, or uninterrupted access.
Primarc will not be held liable for:
- Data loss or downtime from use of the site
- Errors or omissions in content
- Indirect or consequential damages
Nothing in these terms limits liability that cannot be legally excluded under New Zealand law.
Updates to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes take effect upon posting. Continued use of the site confirms your acceptance.
For questions or concerns, please reach out at info@primarc.co.nz or via our Contact Us page.
Last updated: June 2025.